Last updated: 12 October 2026.
CENTM GROUP LLC, trading as Nioky. Registered office: 30 N Gould St, Ste 100, Sheridan, WY 82801, United States. Email: contact@trynioky.com.
These terms apply to this Nioky online store and orders placed through it. Mandatory consumer rights remain unaffected.
Review the product description, quantity, delivery details and total before paying. Provide accurate contact and delivery information. Payment methods available to you are those offered at checkout. The currency, applicable taxes collected by the store and shipping charges are shown before payment. Contact us promptly for order corrections or cancellation. If an order cannot be fulfilled, we notify you and refund the cancelled items.
See our shipping policy for preparation time, transit estimates and delivery information. Contact us before ordering if your destination or customs arrangements are unclear. Your rights for late or undelivered goods remain applicable.
You may request a return within 60 days of delivery. Change-of-mind return postage is paid by the customer. We cover necessary return transport for defective goods or an order error. We process commercial refunds within 10 business days of receiving the returned goods, subject to any shorter statutory deadline. The full procedure and statutory withdrawal rights are explained in our return policy.
Follow the ingredients, directions and precautions supplied with each haircare product. Individual results vary. Contact us with product questions before ordering.
See our privacy policy. Do not misuse the store, attempt unauthorised access or submit unlawful content. These terms do not exclude rights or remedies that cannot lawfully be excluded.
Contact contact@trynioky.com with your order number and concern. Changes to these terms do not remove rights attached to an existing order.
