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Cancellation policy

Last updated: 12 October 2026.

Cancel or change an order

Email contact@trynioky.com as soon as possible with your order number and request. If your order has not been fulfilled, we can cancel it and refund the cancelled items to the original payment method.

Once an order has been dispatched, we may no longer be able to stop the shipment or change its destination. Your return, withdrawal and refund rights remain applicable. See our return and refund policy.

Consumer rights

Cancellation handling does not remove any statutory right of withdrawal or remedy for faulty, incorrect or undelivered goods.