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Verzendbeleid

Last updated: 12 October 2026.

Processing and tracking

Orders are dispatched within 24–48 hours. Processing time is separate from transit time. Tracking details are sent to the email address used at checkout once your parcel is dispatched.

Use Track Your Order to check shipment progress.

Destinations, delivery time and charges

Available destinations, delivery options and shipping charges are shown at checkout before payment. Transit time depends on the destination and selected service. Contact contact@trynioky.com before ordering if you need a destination-specific estimate.

Customs and dispatch

The registered office and return address do not establish the dispatch location. Contact us for destination-specific customs information. Taxes collected by the store and delivery charges are shown before payment.

Delivery issues

Contact us promptly to correct an address or report a delayed, damaged or missing parcel. Address changes depend on dispatch status. We investigate delivery problems and provide the remedies required by applicable consumer law.

Returns

Read our 60-day return and refund policy.